Protecting Your Privacy

Privacy and Security Policy for CN Cetak Niaga Sdn. Bhd. (Cetak Now)

Introduction

Welcome to Cetak Now, operated by CN Cetak Niaga Sdn. Bhd. (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Security Policy outlines how we collect, use, and safeguard your information when you visit our website, https://cetaknow.my (“Site”).

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our Site
  • Place an order
  • Subscribe to our newsletter
  • Contact us for customer support

This information may include your name, email address, phone number, shipping address, billing information, and any other details necessary to fulfill your orders or requests.

b. Non-Personal Information

We may also collect non-personal information automatically when you visit our Site, such as:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Links clicked

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, inquiries, and other requests
  • Sending you newsletters, promotions, and updates (you can opt out at any time)
  • Improving our Site, products, and services
  • Analyzing Site usage and trends to enhance user experience
  • Ensuring the security and integrity of our Site

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. Examples include:

  • Payment processors
  • Shipping companies
  • Email service providers

We may also disclose your information when required by law or to protect our rights, property, or safety.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Using secure servers and encrypted connections (SSL)
  • Regularly updating our security protocols
  • Restricting access to personal information to authorized personnel only
  • Conducting regular security audits

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that enable us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but doing so may limit some functionality on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw your consent at any time (where processing is based on consent)

To exercise these rights, please contact us at general@cetaknow.my.

8. Changes to This Policy

We may update this Privacy and Security Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy and Security Policy, please contact us at:

CN Cetak Niaga Sdn. Bhd. (Cetak Now)
Email: general@cetaknow.my
Website: https://cetaknow.my

Thank you for trusting Cetak Now with your printing needs. We value your privacy and are dedicated to protecting your personal information.